How you can cancel an order on Fiverr?

Fiverr is a dominant freelance marketplace where you can order services. Fiverr doesn’t recommend any of the sellers or buyers cancel an order on Fiverr. They always anticipate that each party will find a solution on their own. Some conditions are applied for order cancellation. In this blog, we will learn how you can cancel an order on Fiverr.

There are two types of cancellation

⦁ cancellation of the order by the buyer
⦁ cancellation of the order by the seller

First, we are discussing the order  Cancel by Buyer.

Cancellation of the order by the buyer

Step 1:Order Page
Go to the order page.

Step 2:Resolution Center
Click on the resolution center.

Step 3:Ask The Seller To Cancel This Order
Select one of the reason and ask the seller to cancel the order.

Last and Final Step: Cancellation Request 
After selecting the reason now click on the send button.

Your request is submitted. Now it’s a seller’s return to accept your request

Cancellation of the order by Seller

Step 1: Order Page
Go to the order page from the Fiverr dashboard.

Step 2: Visit Resolution Center
Click on the resolution center.

Step 3: Select Reason
Select one of the reason and click Continue.

The first one Modify the order:
You may alter the order if the order’s parameters have changed.
The second one Extend the delivery time:
If time is the reason for cancellation then select extend the delivery time.
The third Asks the buyer to cancel this order:
After clicking on this action you will see the other options. Select one of the appropriate reasons, if you did not see the reason which you wanna select this click on the other option and then explain.

After adding the Details & Submit Cancellation Request click on Send.

If a buyer or seller rejects your request without providing a reason you have the option to involve Fiverr Customer Support in order to settle the dispute between you and the other side.

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